Make sure each bullet point relates to the customer service position you’re applying for to show employers your qualifications for the role. ![]() Use bullet points to explain your primary duties or accomplishments in each role. For each position you’ve had, include your job title, your employer’s name and the dates you worked there. Describe your work experienceĬreate a new section to describe your work experience. Related: How To Write a Customer Service Resume Summary (With 21 Examples) 4. ![]() Use descriptive words and action verbs to show employers why you’re the best candidate for the position. In your professional summary, you may discuss your years of experience in the customer service industry, the relevant skills you have for the position or your career achievements. This two- to three-sentence statement can help you quickly attract the attention of hiring managers and encourage them to continue reviewing your resume. Write a professional summaryīelow your contact information, write a brief summary of your qualifications for the customer service position. Related: How to Write Contact Information That Gets Your Resume Noticed 3. Providing this information on your resume ensures hiring managers can contact you if they want to schedule an interview or request more information. Below your name, provide your phone number, professional email address and location, including your city and state. Write your first and last name in a large or bold font so employers can find it easily. Provide your contact informationĪt the top of your resume, provide your contact information. Related: Top Resume Formats: Tips and Examples of 3 Common Resumes 2. This formatting can help your resume pass an applicant tracking system, which employers may use to evaluate your resume. Look for resume templates with white space, professional fonts and bold section headings. Search online or use a word-processing program to find templates. Whether you choose a reverse-chronological or functional resume, you can use a template to format your resume correctly. If you have little or no customer service experience or you’re transitioning to a new career in the industry, choose a functional resume format, which can help you showcase your transferable skills. This type of resume shows employers how your recent experience can help you in a new position. ![]() If you have previous customer service work experience, use a reverse-chronological format. Format your resumeĬhoose a format for your customer service resume based on your experience. How to write the best customer service resumeįollow these steps to write a customer service resume that can help you distinguish yourself from other job candidates: 1. In this article, we describe how to write the best customer service resume, offer helpful tips and provide a template and two example resumes to help you write your own. Knowing how to write an excellent customer service resume can improve your chances of getting a job in this industry. Your resume can help you attract the attention of hiring managers by showing you have the necessary skills and experience to do the job well. When applying for a customer service job, you can create a resume to highlight your top qualifications for the position.
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